Udaipur Leela Palace fined Rs 10 lakh: Staff entered occupied room with master key; pregnant guest suffered mental trauma
A luxury hotel in Udaipur has been ordered to pay over Rs 10.65 lakh for a severe privacy breach. A housekeeping staff member entered an occupied room using a master key while a pregnant guest and her husband were inside the washroom. The consumer court found the hotel guilty of deficiency in service, citing mental trauma and humiliation.
