'Unprofessional behaviour': Passenger calls out IndiGo's handling of long delay, airline reacts after viral video
Ritham Bhattacharjee criticized IndiGo Airlines for a 5-hour flight delay and unprofessional behavior from the crew, mentioning the inadequate compensation of chips and a cookie. He urged the airline to improve customer service. IndiGo responded with an apology and explained the delay was due to adverse weather conditions.
